Intercultural Business Communication and Negotiation (ENG)

ID: EN-MNG-25-11-235

Module annotation

This course is designed to equip MBA/LL.M. students with the essential knowledge and skills to navigate the complexities of intercultural communication and negotiation in global business environments. By examining communication styles and negotiation strategies in general as well as across different regions, students will develop the ability to foster effective collaboration, mitigate misunderstandings, and achieve successful outcomes in cross-cultural interactions.

Through case studies, simulations, and real-world examples, the course emphasizes practical application, enabling participants to adapt their communication approaches to diverse cultural contexts. Key topics include verbal and nonverbal communication, conflict resolution, and ethical considerations in international business.

By the end of the course, students will be prepared to engage confidently in multicultural settings, enhancing their professional competence in an increasingly interconnected world.

Course Objectives

By the end of this course, students will be able to:

• Analyze how verbal and nonverbal communication styles vary across cultures.
• Identify potential barriers in intercultural communication and apply strategies to overcome them.
• Apply effective negotiation techniques tailored to different cultural contexts.
• Evaluate case studies of successful and failed intercultural business negotiations.
• Demonstrate conflict resolution skills in multicultural team environments.
• Assess the role of ethics and etiquette in international business interactions.
• Enhance persuasive communication skills for presentations, meetings, and written exchanges in global settings.
• Design culturally appropriate business strategies for market entry, partnerships, and stakeholder engagement.

Literature

• Meyer, E. (2014). The Culture Map: Breaking Through the Invisible Boundaries of Global Business
• PublicAffairs.Negotiate Like a Pro by Scott Walker From the Magazine (March–April 2024) Harvard Business Review
• Fisher, R., Ury, W., & Patton, B. (2011). Getting to Yes: Negotiating Agreement Without Giving In. Penguin